, 편안한 환경을 제공하며, 상황을 충분히 이해하기 전에 충고나 해결책을 제시하는 오류를 방지해야 한다.
3. 통제된 정서적 관여(Controlled emotional response)
4. 수용(Acceptance)
5. 비심판적인 태도(Non-judgemental attitude)
6. 클라이언트의 자기 결정(Client self-determination)
7. 비밀보장(Confidentiality)
참고문헌
감정노동 발생조건
(1) require face-to-face or voice-to-voice contact with the public;
(2) require the worker to produce an emotional state in another person;
(3) allow the employees to exercise a degree ofcontrol over their emotional activities.[2]
주로 사람을 많이 상대하는 레스토랑의 웨이터, 전화상담원, 대형마트나 백화점의 점원, 연예인들
Ⅰ. 서 론
21세기는 정신적 물질적으로 매우 빠른 속도로 변화되고 있어 아동들의 교육에 대해 관심을 가지고 있지만 그에 따른 사회인지 면에선 많이 뒤처지고 있다. 즉, 물질이 풍부해지고 도덕이 문란한 현대에서는 자녀 교육이 보다 어려워지게 되었다. 특히 유아기 사회성 발달과 교육의 문제에
communication between neurons gets slower.
The ability of processing emotion, anger, speech, judgment, and memory declines.
Hippocampus
Alcohol consumption inhibits NMDA.
-NMDA is a receptor that helps controlling memory, and is sensitive to alcohol.
The process of receiving memory information from hippocampus and preserving the information is interrupted.
Supplement of 나영석 PD leadership
The answer is ‘sensitive leadership’!!
<4 Steps : Constructing of Sensitive Leadership>
Relationship
of 1:0
①Self control
Knowing own emotion, Control and adjust
Relationship
of 1:Many
②Constructing
trust in the eeorganization
Constructing trust as leader's consistent behavior
Relationship
of 1:1
③Individual rrrrconc
of depression. People who experienced rape, physical abuse are more prone to suffer from depression. Numerous theories exist, but the fact that stress is one of the main causes is generally accepted. This can be explained by observing HPA axis and cortisol showed below.
-Neural circuitry
a.stress
The CRH (Corticotropin-releasing hormone) neurons of the Hypothalamus are controlled by tw